Common Questions

Common Questions: General

• ★ Help, I have a question and I need an answer
• Why isnt there an RND logo on my purchase? : A warning about third party sellers on Amazon

Returns and Warranties

• Technical Support and Customer Service
• Return Procedure
• Warranty Procedure

Common Questions: Apple Products

• ★ Common issue with lightning (8 pin) Apple cables and how to fix it

Common Questions: Wall Chargers

• My phone does not fit in the slideout holdersof my wall charger!

Common Questions : Desktop Docks and Battery Chargers

• ★ Docks, cases, compatibility and middle inserts
• How do I know my battery is fully charged?
• Why didn't my dock come with a charger? : An explanation about AC Adapters
• What is dock mode and how do I use it ?